Safety measures
We continuously update our security protocols to provide a safe shopping experience. Your trust matters—shop with confidence knowing that we prioritize your privacy and security.
1.
Never share your payment details or passwords via email or messages.
2.
Only shop directly on our official website (www.samaahome.com) to avoid fraudulent sellers.
3.
Watch out for phishing scams – We will never ask for sensitive information outside of our secure checkout.
4.
Verify suspicious emails or messages by contacting our support team at support@samaahome.com.
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What we offer
All transactions are encrypted using SSL (Secure Socket Layer) technology to protect your financial information.
We actively monitor transactions to detect and prevent fraudulent activities.
Your personal information is stored securely and never shared with third parties without your consent.
Find answers to common questions about shipping, returns, payments, and more. If you need further assistance, we’re here to help!
What shipping options do you offer?
We're working hard to get your order packed quickly. It usually takes about 1-3 business days for us to pack and ship your order. Express orders placed after 9am ship the following business day.
How much does shipping cost?
Shipping and processing charges are based on the merchandise total for each delivery address. If available, next day delivery incurs an additional charge.
A flat rate shipping and processing charges are based on the distance from our warehouse to the shipping address, as well as order total, which you will find at the checkout page.
Do you ship internationally?
We do offer international shipping to the US and UK for now. We are looking to expand very soon. During the checkout process, customers can select their country, and shipping costs and estimated delivery times will be provided accordingly.
What is your return policy?
We're happy to accept returns of items in their original condition within 30 days of your order's ship date.
What payment methods do you accept?
You can choose to pay with a Credit Card/Debit (Visa, MasterCard, American Express or Discover), PayPal, and others.
